🔗 Share this article ‘Online Monitoring’: Unilever Looks to Exploit Vaseline’s TikTok Moment. As a product discovered over 150 years ago on a Pennsylvania oilfield, the modest tin of Vaseline could hardly be considered an obvious target for digital platform algorithms. Nonetheless, its ascent as a popular subject on TikTok has placed it at the forefront of an advertising revolution, where major corporations are investing heavily in content creators and putting fewer resources into marketing items in conventional outlets. From Oil Rigs to Online Hacks The petroleum jelly was first manufactured in the 1870s by a chemist, Robert Cheeseborough, who noticed oil rig workers rubbing their skin with a byproduct of the drilling process. Today, a spree of content from users have documented the product’s widespread use in “life hacks”. It has been touted as a remedy for cleaning shoes or prolonging the scent of perfume, as well as a fix for creaky hinges. Users have even applied it to combat the nuisance of snack dust adhering to hands. Capitalising on the Conversation Spotting its digital renaissance, executives at the multinational boosted the tips by tasking their in-house experts with verification and sharing the findings with influencers. Claims that Vaseline reduced the burn from hot food on the lips were validated. So too were ideas it could prolong perfume and revive leather bags. Suggestions it could whiten teeth or make eyelashes longer were debunked. A Plan Built on ‘Social Listening’ Print ads and broadcast spots would once have been the cornerstone of its marketing push. However, this online trend has helped convince executives to ramp up funding for content creators. This monitoring of online platforms to shape commercial tactics has been dubbed “social listening”. The company's chief executive, recently appointed, has suggested it is aiming to spend a full fifty percent of its huge ad budget on platform-based material. Adapting to New Consumer Habits Selina Sykes, who is leading the online push, said the company was merely adjusting to novel methods of engaging audiences. She said participating on platforms “without dampening the fun” was essential. “How can companies join discussions credibly? This remains our core objective as brands, dating to when neighbors chatted over fences and talking about what they used. “There’s this moving away from a one-to-many model, where we would just send out ads … Today, it's numerous dialogues, diverse communities. The shift of the algorithms means that these communities feel niche, however, they are large. “Having your brand advocated by other people, recommended by peers, this builds credibility and connection. Content makers are key. We’re really scaling this advocacy model.” A Fundamental Consumption Turn The strategy reflects dramatic transformations occurring in how media is consumed, with younger consumers spending more time on social media platforms than legacy broadcast and print media. The shift is reflected in drops in TV and print advertising. Across Britain, commercial funding for leading TV channels have fallen by more than £600m in real terms since 2019. Influencer Marketing Expansion Additionally, it points to a blurring of media roles as corporations essentially turn into content studios, linking up with hundreds of content creators to enhance their items. An industry expert from a leading agency said: “Clearly, there is a migration of viewers away from some legacy media and they’re spending a lot more time on Instagram, TikTok and YouTube than they are viewing scheduled television or reading physical magazines. “Many companies report to us consumers have more faith in suggestions from the creators they engage with over traditional advertisements. That’s a consistent trend.” He said brands could also save money by investing in creators over expensive broadcast campaigns, which also allows them to tweak their content more easily to test effectiveness. Such methods are increasing. Marketing investment on influencer marketing is rising at quadruple the rate than total media spending. In the US, it has increased by over 100% since 2021 and is forecast to attain substantial figures in 2025. The Enduring Power of Broadcast Even with this transformation, executives said they believed television commercials still played a key part to play, as broadcasters retained the power to frame public debate. Sykes said: “One of the highest return-on-investment media opportunities is still major broadcast spectacles. It’s not about those broadcasters saying: ‘Oh, we’re not relevant any more.’ It concerns who commands eyeballs … There is undoubtedly a future for traditional media.”